---
schema_version: "1"
id: 35a408f982a7941377d7268af7175c29bd65b6f4ddce2e65af39995fd6583a80
title: Create Appointment Bundle Policy Service Territories
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/fs_set_up_bundling_st_policy.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.fs_set_up_bundling_st_policy.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: de28b18986d554e59997888785cc844ed234bcbc29e97cf5fae56c9458547d31
description: Define one service territory for each bundle policy. Only service appointments in the defined service territory can be added to the bundle. For automatic bundling, you need at least one Appointment Bundle Policy Service Territory. For manual bundling, Appointment Bundle Policy Service Territories are optional.
products:
  - Field Service
release: "264"
---
# Create Appointment Bundle Policy Service Territories

Define one service territory for each bundle policy. Only service appointments in the defined service territory can be added to the bundle. For automatic bundling, you need at least one Appointment Bundle Policy Service Territory. For manual bundling, Appointment Bundle Policy Service Territories are optional.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">The Agentforce Field Service and Operations core features, managed package, and mobile app are available in <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d22981e72">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d22981e72 ">To create items:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d22981e72 ">Customize Application</td>

          </tr>
        </tbody>
      </table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/images/icon_note.png)

Note Although you can define more than one service territory for a bundle policy, it isn’t recommended. If you do define more than one service territory for a bundle policy, make sure that the enhanced scheduling and optimization setting for all the service territories matches. If this setting is enabled in one service territory and disabled in another, the bundles created with the bundle policy can’t be updated. See [Appointment Bundling Limitations](https://help.salesforce.com/s/articleView?id=service.fs_set_up_bundling_limitations.htm&release=264.0.0&type=5 "Review the limitations of Appointment Bundling.").

1. In the Appointment Bundle Policy, go to the Related tab.
2. In the Appointment Bundle Policy Service Territories panel, click **New**.
3. Give the policy a unique name.
4. Select the service territory for the bundle policy.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/images/icon_note.png)
    
    Note You can bundle together only service appointments with the same service territory in the same time zone. See [Appointment Bundling Limitations](https://help.salesforce.com/s/articleView?id=service.fs_set_up_bundling_limitations.htm&release=264.0.0&type=5 "Review the limitations of Appointment Bundling.").
5. Save your changes.