---
schema_version: "1"
id: 6d689947006295a081090ab40dafff46f98748a289dba37885116c60a464d790
title: Default Appointment Bundle Config
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/fs_set_up_bundling_default_config.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.fs_set_up_bundling_default_config.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 8ce75b7971ad7cb81e3c28d97571f19f3caf84f46c07986dfa89ad5a4a726ba0
description: If an appointment bundle config doesn’t exist, a default one is created. Access Appointment Bundle Config from the App Launcher.
products:
  - Field Service
release: "264"
---
# Default Appointment Bundle Config

If an appointment bundle config doesn’t exist, a default one is created. Access Appointment Bundle Config from the App Launcher.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">The Agentforce Field Service and Operations core features, managed package, and mobile app are available in <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:33.33333333333333%">
          <col style="width:33.33333333333333%">
          <col style="width:33.33333333333333%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d60403e71">Field</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d60403e74">Default Value</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d60403e77">Result</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d60403e71 ">Add to Bundle Statuses</td>

            <td data-label="Default Value" class="slds-cell-wrap" style="vertical-align:top;" headers="d60403e74 ">
              <ul>
                <li>None</li>

                <li>Scheduled</li>

                <li>Dispatched</li>

                <li>In Progress</li>

              </ul>
            </td>

            <td data-label="Result" class="slds-cell-wrap" style="vertical-align:top;" headers="d60403e77 ">You can add service appointments in these statuses to a bundle.</td>

          </tr>
          <tr class="">
            <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d60403e71 ">Remove from Bundle Statuses</td>

            <td data-label="Default Value" class="slds-cell-wrap" style="vertical-align:top;" headers="d60403e74 ">
              <ul>
                <li>Canceled</li>

                <li>None</li>

                <li>Scheduled</li>

                <li>Dispatched</li>

                <li>In Progress</li>

              </ul>
            </td>

            <td data-label="Result" class="slds-cell-wrap" style="vertical-align:top;" headers="d60403e77 ">You can remove service appointments in these statuses from a bundle.</td>

          </tr>
          <tr class="">
            <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d60403e71 ">Add travel time to bundle duration</td>

            <td data-label="Default Value" class="slds-cell-wrap" style="vertical-align:top;" headers="d60403e74 ">False</td>

            <td data-label="Result" class="slds-cell-wrap" style="vertical-align:top;" headers="d60403e77 ">Travel time between bundle member service appointments isn’t included in the bundle's
              duration.</td>

          </tr>
          <tr class="">
            <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d60403e71 ">Status on Removal from Bundle</td>

            <td data-label="Default Value" class="slds-cell-wrap" style="vertical-align:top;" headers="d60403e74 ">
              <ul>
                <li>None</li>

              </ul>
            </td>

            <td data-label="Result" class="slds-cell-wrap" style="vertical-align:top;" headers="d60403e77 ">When a service appointment is removed from a bundle, it receives the None
              status.</td>

          </tr>
          <tr class="">
            <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d60403e71 ">Statuses not to Update on Unbundling</td>

            <td data-label="Default Value" class="slds-cell-wrap" style="vertical-align:top;" headers="d60403e74 ">
              <ul>
                <li>Canceled</li>

                <li>Completed</li>

                <li>Cannot Complete</li>

              </ul>
            </td>

            <td data-label="Result" class="slds-cell-wrap" style="vertical-align:top;" headers="d60403e77 ">The status of service appointments in these statuses isn’t updated when a bundle is
              unbundled.</td>

          </tr>
          <tr class="">
            <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d60403e71 ">Bundle Statuses to Propagate</td>

            <td data-label="Default Value" class="slds-cell-wrap" style="vertical-align:top;" headers="d60403e74 ">All statuses are selected.</td>

            <td data-label="Result" class="slds-cell-wrap" style="vertical-align:top;" headers="d60403e77 ">The status of bundle member service appointments is always overridden by the status of
              the bundle service appointment.</td>

          </tr>
          <tr class="">
            <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d60403e71 ">Bundle Member Statuses not to be Propagated </td>

            <td data-label="Default Value" class="slds-cell-wrap" style="vertical-align:top;" headers="d60403e74 ">
              <ul>
                <li>Canceled</li>

                <li>Completed</li>

                <li>Cannot Complete</li>

              </ul>
            </td>

            <td data-label="Result" class="slds-cell-wrap" style="vertical-align:top;" headers="d60403e77 ">The status of bundle member service appointments with these statuses isn’t
              overridden.</td>

          </tr>
          <tr class="">
            <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d60403e71 ">Criteria for Automatic Unbundling</td>

            <td data-label="Default Value" class="slds-cell-wrap" style="vertical-align:top;" headers="d60403e74 ">Empty</td>

            <td data-label="Result" class="slds-cell-wrap" style="vertical-align:top;" headers="d60403e77 ">Automatic unbundling doesn’t occur.</td>

          </tr>
          <tr class="">
            <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d60403e71 ">Delete empty bundles</td>

            <td data-label="Default Value" class="slds-cell-wrap" style="vertical-align:top;" headers="d60403e74 ">True</td>

            <td data-label="Result" class="slds-cell-wrap" style="vertical-align:top;" headers="d60403e77 ">If the bundle has no remaining bundle members, the bundle is deleted.</td>

          </tr>
          <tr class="">
            <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d60403e71 ">Empty Bundle Status</td>

            <td data-label="Default Value" class="slds-cell-wrap" style="vertical-align:top;" headers="d60403e74 ">Empty</td>

            <td data-label="Result" class="slds-cell-wrap" style="vertical-align:top;" headers="d60403e77 ">Bundles that weren’t deleted remain in the appointment list and keep their
              current status.</td>

          </tr>
        </tbody>
      </table>