--- schema_version: "1" id: 9b1af422a280513ec14af9e956a3a9f8ee5a28b441205bb0e5100a23a3a7d1c9 title: Migrate Service Appointment Lists collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/fs_scheduling_console_migrate_appt_lists.md canonical_url: https://help.salesforce.com/s/articleView?id=service.fs_scheduling_console_migrate_appt_lists.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: 143e022eba4c754b2cb24548e205e1dc17a186daac7d7b01103a9d4a93685d2d description: Migrate your existing custom service appointment lists from the Classic Dispatch Console to the Scheduling Console. The migration copies your lists and doesn't affect the originals. products: - Field Service release: "264" --- # Migrate Service Appointment Lists Migrate your existing custom service appointment lists from the Classic Dispatch Console to the Scheduling Console. The migration copies your lists and doesn't affect the originals. ### Required Editions
Available in: Lightning Experience
The Field Service core features, managed package, and mobile app are available in Enterprise, Unlimited, and Developer Editions.
![Package icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/support_field_service/images/fs_package.png) _This is a Field Service managed package feature._ When you migrate service appointment lists, the system copies existing custom shared and individual appointment lists into the Scheduling Console. Standard lists aren't migrated. The original lists in the Classic Dispatch Console remain unchanged. You can migrate service appointment lists from the Scheduling Console page in Salesforce Go. ![Scheduling Console Salesforce Go page showing the Migrate Service Appointment Lists option in the Prepare to Migrate section](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/support_field_service/images/scheduling_console/fs_sched_console_salesforce_go_migrate.png) - From the Prepare to Migrate section in Salesforce Go, click **Manage** next to **Migrate Service Appointment Lists** (1). The Migrate Service Appointment Lists dialog opens. In the dialog, select which service appointment lists to migrate to the Scheduling Console. ![Migrate Service Appointment Lists dialog showing the types of appointment lists to migrate](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/support_field_service/images/scheduling_console/fs_sched_console_salesforce_go_migration_modal.png) - Select the types of appointment lists to migrate (1). - **Shared service appointment lists**: Lists that are visible to multiple users. - **Individual service appointment lists**: Lists that aren't shared with other users. - Click **Migrate** (2). When the migration completes, a message in the dialog confirms how many service appointment lists were migrated. The count for each list type updates in the dialog and on the Scheduling Console page in Salesforce Go. A summary is also sent to your email. ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/images/icon_note.png) Note Only the first 15 fields per service appointment list are migrated. You can add the remaining fields manually. ## Migration Summary Email After the migration completes, you receive an email that includes the number of shared and individual service appointment lists that were migrated, and a table listing any appointment lists that weren't migrated. ![Migration summary email showing the details of the migration](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/support_field_service/images/scheduling_console/fs_sched_console_salesforce_go_migration_modal_email.png) - Click **Go to Appointment Lists** (1) to view your service appointment lists in the Scheduling Console. ## Appointment Lists with Unsupported Features Some service appointment lists may not migrate or may migrate with limitations if they use features that aren't available in the Scheduling Console. **Appointment Lists that aren't migrated** Standard service appointment lists aren't migrated. In the Classic Dispatch Console, field sets were used to control which fields appear in the service appointment list. In the Scheduling Console, predefined filters located in the filter bar above the service appointment list are used instead. To customize the fields displayed in an appointment list, use **Select Fields to Display** in the list view settings. Service appointment lists that use Rule Violations as a filter or field aren’t migrated either. There's currently no equivalent Rule Violations field available for standard Salesforce list view filters in the Scheduling Console. To surface rule-violating appointments, use the Gantt Rule Violations filter from the filter bar above the service appointment list. **Lists that are migrated with limitations** Some service appointment lists are migrated but may behave differently in the Scheduling Console because certain Classic Dispatch Console settings aren't available. | Classic Dispatch Console Feature | Result After Migration | | --- | --- | | Match to Gantt | The list is migrated. The Match to Gantt setting isn't a configurable option within a Scheduling Console list view definition. To show only appointments currently on the Gantt, use the Match Gantt filter from the filter bar above the service appointment list. | | Horizon set to a specific date range | The list is migrated. The Gantt's date range is set to unlimited. To filter appointments by a specific date range, use [relative date filters](https://help.salesforce.com/s/articleView?id=analytics.filter_dates_relative.htm&type=5&language=en_US) in your list view. | #### See Also - [Discover and Set Up Features with Salesforce Go](https://help.salesforce.com/s/articleView?id=xcloud.setup_salesforce_go.htm&language=en_US) - [Work in the Field Service Classic Dispatch Console](https://help.salesforce.com/s/articleView?id=service.pfs_tab_and_console.htm&language=en_US) - [Service Appointment List in the Scheduling Console](https://help.salesforce.com/s/articleView?id=service.fs_scheduling_console_appt_list.htm&language=en_US)