---
schema_version: "1"
id: c2acbfaa0b9d5c1aaec7f67d5c147988e69d1ff528920cb8e9b6a1872fcf995a
title: Schedule Service Appointments Based On Resource Availability
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/fs_resource_availability_landing.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.fs_resource_availability_landing.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: fb7a53b93ee99d05a84855fd4450fa9e50207a7df44d90639ad5a559aa1f517c
description: Define working hours, shifts, capacity, holidays, and absences to understand when your employees are available for work.
products:
  - Field Service
release: "264"
---
# Schedule Service Appointments Based On Resource Availability

Define working hours, shifts, capacity, holidays, and absences to understand when your employees are available for work.

- [Operating Hours](https://help.salesforce.com/s/articleView?id=service.fs_oh_create.htm&type=5&language=en_US)
- [Shifts](https://help.salesforce.com/s/articleView?id=service.fs_shifts_setup.htm&type=5&language=en_US)
- [Resource capacity](https://help.salesforce.com/s/articleView?id=service.fs_define_resource_capacity.htm&type=5&language=en_US)
- [Holidays](https://help.salesforce.com/s/articleView?id=service.fs_oh_holidays.htm&type=5&language=en_US)
- [Resource Absence](https://help.salesforce.com/s/articleView?id=service.fs_create_absences.htm&type=5&language=en_US)