---
schema_version: "1"
id: 8fa6165e0b41123ecdadb1f0d00f01623cf70d1e102ba43f84af71f9d7f98fe8
title: Field Service Reporting Basics
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/fs_reporting_basics.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.fs_reporting_basics.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: cbe3cd7c61c9dc2e070e66907d3b2e0a83053b2bc62623083d5ac947f8c31638
description: Familiarize yourself with basic reporting tools in Field Service. Create report types to track KPIs, and explore out-of-the-box dashboards from Salesforce Labs AppExchange.
products:
  - Field Service
release: "264"
---
# Field Service Reporting Basics

Familiarize yourself with basic reporting tools in Field Service. Create report types to track KPIs, and explore out-of-the-box dashboards from Salesforce Labs AppExchange.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">The Agentforce Field Service and Operations core features, managed package, and mobile app are available in <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions.</td></tr></tbody></table>

- **[Setting Field Service Key Performance Indicators](https://help.salesforce.com/s/articleView?id=service.fs_key_indicators.htm&release=264.0.0&type=5)**  
    Key Performance Indicators (KPIs) are crucial to helping you scope your business's needs and align them with what Field Service provides. For example, KPIs can help you set efficient schedules and send workers to a job with the right skills and tools.
- **[Create Report Types for Field Service](https://help.salesforce.com/s/articleView?id=service.fs_create_reports.htm&release=264.0.0&type=5)**  
    Create report types to track field service activity in your org. To take your reporting a step further, use the Field Service Analytics App.
- **[Set Up Salesforce Labs Field Service Dashboards](https://help.salesforce.com/s/articleView?id=service.fs_sflabs_dashboards.htm&release=264.0.0&type=5)**  
    Download a free package of Field Service dashboards and reports from Salesforce Labs AppExchange. Use these optional dashboards to create customized reports and dashboards for your field service operation.