--- schema_version: "1" id: 664f2213050afe9bef5c3ced3c7e08263ac3bfb8ebe607f28731073c25083d16 title: Guidelines for Consuming Inventory collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/fs_products_consumed.md canonical_url: https://help.salesforce.com/s/articleView?id=service.fs_products_consumed.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: a8adfec1814833d9ac89ef1b653c0ab875fe6892d9c88f80d31d4f6cef5eda66 description: When inventory is consumed as part of a work order, logging the consumption kicks off several behind-the-scenes changes. Learn how product consumption fits into your field service operation. products: - Field Service release: "264" --- # Guidelines for Consuming Inventory When inventory is consumed as part of a work order, logging the consumption kicks off several behind-the-scenes changes. Learn how product consumption fits into your field service operation. ### Required Editions
Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience
The Agentforce Field Service and Operations core features, managed package, and mobile app are available in Enterprise, Unlimited, and Developer Editions.
## Track Product Consumption When a mobile worker uses a product during a field visit, they can create a product consumed record from the Products Consumed related list on the related work order or work order line item. For example, a work order can have one product consumed record representing the consumption of 10 bolts, and another representing the consumption of two batteries. Products consumed are typically associated with a _product item_ that represents where the item was stored before use. ## Why to Track Product Consumption Track product consumption so you know when and why items from your inventory are used and when your stock is running low. When you create a product consumed record on a work order or work order line item, the quantity listed on the related product item updates to reflect the consumption. For example, suppose you have a product item representing the bolts stored in your service van. You use 10 bolts to complete a work order, so you create a product consumed record on the work order to track the consumed bolts. Creating the product consumed reduces the quantity of the product item representing bolts in your van by 10. ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/images/icon_note.png) Note If you want to track product consumption but don’t need to track the movement of inventory between locations, you can skip creating locations and product items. Instead, complete the Price Book Entry field on product consumed records to indicate which product was consumed. However, this approach offers a limited view of your inventory. ## Viewing Updates to Product Consumed Records Product item transactions are auto-generated records that summarize changes made to product items in your org. They appear in the Product Item Transactions related list on related records. Most actions on products consumed create a product item transaction. - **Creating a product consumed:** A product item transaction is created on the product item with a type of Consumed and a negative quantity equal to the quantity consumed. Because access to product item transactions is determined by product item access, you need permission to view product items before you can create products consumed. - **Changing the quantity on a product consumed**: You may need to change the quantity on a product consumed to indicate that fewer or more items were consumed. In this case, a product item transaction is created with a type of Adjusted and a negative quantity equal to the additional quantity consumed. For example, if a mobile worker updates a product consumed to indicate that two more bolts were used, the new product item transaction’s quantity would be –2. - **Deleting a product consumed**: Deleting a product consumed is considered an adjustment. A product item transaction of type Adjusted is created with a positive quantity equal to the quantity consumed. #### See Also - [Product Item and Inventory Fields](https://help.salesforce.com/s/articleView?id=service.fs_parts_fields.htm&release=264.0.0&type=5 "Product items, product item transactions, products required, and products consumed have the following fields. Sometimes you can't see or edit certain fields because of your page layout and field-level security settings.")