---
schema_version: "1"
id: ff9a697e72e9a04f4a81d5e3fede757d82022bf03adfda6e91303c90f3b1a88e
title: Field Service Permission Set Licenses
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/fs_perm_set_licenses.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.fs_perm_set_licenses.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 6d26fb043beee96f2204922fb5507ee7cd4b4ef69cc5897cdce44a72feee33ae
description: Permission set licenses are required for some Field Service users to interact with settings, the Classic Dispatch Console, and other features. Learn how permission set licenses match to different groups of users.
products:
  - Field Service
release: "264"
---
# Field Service Permission Set Licenses

Permission set licenses are required for some Field Service users to interact with settings, the Classic Dispatch Console, and other features. Learn how permission set licenses match to different groups of users.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">The Agentforce Field Service and Operations core features, managed package, and mobile app are available in <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
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        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d13529e72">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d13529e72 ">To access field service objects:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d13529e72 ">Field Service Standard</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d13529e72 ">To assign a permission set license:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d13529e72 ">Manage Users</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d13529e72 ">To create a permission set:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d13529e72 ">Manage Profiles and Permission Sets</td>

          </tr>
        </tbody>
      </table>

All users need the Field Service Standard user permission to access field service objects. Field Service user licenses already include this permission.

Field Service also includes three permission set licenses related to the managed package and mobile app. We recommend using the managed package’s Guided Setup tool to assign these permission set licenses; for steps, see [Assign Field Service Permissions](https://help.salesforce.com/s/articleView?id=service.pfs_set_profiles_perms.htm&release=264.0.0&type=5 "After you create your field service permission sets, give users the permissions they need to complete their field service tasks. You can assign permissions in Setup or in Guided Setup.").

Your users don’t need a Field Service permission set license to access most Field Service objects. For example, inventory managers, admins, and call center reps probably don’t need one. If Field Service is enabled, standard Salesforce users can be given access to Field Service records.

These permission sets are created when you set up Field Service.

  
| Permission Set | Description | Who Needs It |
| --- | --- | --- |
| Field Service Dispatcher | Provides access to the Classic Dispatch Console. | Dispatchers |
| Field Service Dispatcher Plus Login-Based | Provides login-based users with the Contractor Plus license access to the Classic Dispatch Console. | Contractor dispatchers |
| Field Service Scheduling | Allows the user to be shown on the Classic Dispatch Console Gantt and included in scheduling and optimization. | Mobile workers (field technicians) |
| Field Service Scheduling Login-Based | Provides login-based users with the Contractor license access to Field Service Scheduling features. | Contractor mobile workers (field technicians) |
| Field Service Scheduling Plus Login-Based | Provides login-based users with the Contractor Plus license access to Field Service Scheduling features. | Contractor mobile workers (field technicians) |
| Field Service Mobile | Provides access to the Field Service mobile app. | Mobile users (field technicians) |
| Field Service Mobile Login-Based | Provides login-based users with the Contractor license access to Field Service Mobile features. | Contractor mobile users and contractor admin |
| Field Service Mobile Plus Login-Based | Provides login-based users with the Contractor Plus license access to Field Service Mobile features. | Contractor mobile users |
| Field Service Self-Service | Provides access to Experience Builder sites where users can view all global actions and their related objects. Provides access to create, book, and schedule their appointments. | Customers |
| Field Service Guest User | Gives unauthenticated users limited access to view and create records. | Guest users |

Dispatchers and field technicians can’t handle inbound customer communications in call centers, manage customer cases, or complete sales-oriented tasks without additional licenses.

#### See Also

- [Limit Access to Field Service Records](https://help.salesforce.com/s/articleView?id=service.fs_sharing.htm&release=264.0.0&type=5 "When you install the Field Service Managed Package, org-wide default sharing settings are set to Public Read/Write for the Work Orders, Work Order Line Item, and Service Appointment objects. Therefore, all users can view and update these records even if the records are owned by other users. However, most Field Service customers choose to limit access to these records so that their team members see only the records that are relevant to them and on a need-to-know basis, for example, a dispatcher with access only to service appointments for the service territories that they manage.")
- [Set Up Inventory Access for Mobile Workers](https://help.salesforce.com/s/articleView?id=service.mfs_products_location.htm&release=264.0.0&type=5 "Customize your page layouts and user permissions so that your team can take care of inventory management tasks. For example, give mobile workers the ability to log product consumption, create product requests, and keep their service vehicle inventory current. Inventory management is supported on both Android and iOS.")