---
schema_version: "1"
id: be916f9a3b13126dc8f7b86991485267c7b12b69628c367b2a6063ea3c77451a
title: Add Holidays to Operating Hours
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/fs_oh_holidays.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.fs_oh_holidays.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: b2d644f657866a4e8562cb6321e1fca6e4a104ec7e63c326f5b1863a5fa40d7b
description: Holidays help you manage the schedule when your business is closed. Create holidays, then add the holidays to your operating hours. Scheduling and optimization processes can take your holidays into account so that work isn't scheduled.
products:
  - Field Service
release: "264"
---
# Add Holidays to Operating Hours

Holidays help you manage the schedule when your business is closed. Create holidays, then add the holidays to your operating hours. Scheduling and optimization processes can take your holidays into account so that work isn't scheduled.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">The Agentforce Field Service and Operations core features, managed package, and mobile app are available in <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d161826e69">User
              Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d161826e69 ">To add holidays to operating hours:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d161826e69 ">Edit on operating hours</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d161826e69 ">To create holidays:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d161826e69 ">Manage Business Hours Holidays</td>

          </tr>
        </tbody>
      </table>

Watch the video to see how to add holidays to operating hours to reflect when your business is open.

Before you start:

- To use holiday operating hours, ensure that the Operating Hours Holidays related list is on the operating hours page layout.
- To account for holidays during schedule optimization, Enhanced Scheduling and Optimization must be enabled in Field Service Settings. Otherwise, holidays are marked on the calendar but don’t impact scheduling. Make sure Enhanced Scheduling and Optimization is enabled for each service territory.
- When scheduling recurring holidays, only the first holiday shows on the Gantt. Scheduling and optimization only accounts for the first date in the recurring holiday definition. Subsequent holidays show on the Gantt after the first holiday passes.

1. [Create holidays in Setup](https://help.salesforce.com/s/articleView?id=service.customizesupport_holidays.htm&type=5&language=en_US).
2. From an operating hours record, go to the Operating Hours Holidays related list and click **New**.
3. Search for and select a holiday, then save your changes.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/images/icon_note.png)
    
    Note It can take a few minutes for newly created holidays to appear in the search results.
4. Repeat these steps for each holiday.
    
    ![New Operating Hours Holiday](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/support_field_service/images/fs_holiday_add.png)

#### See Also

- [Set Up Support Holidays](https://help.salesforce.com/articleView?id=service.customizesupport_holidays.htm&type=5&language=en_US)
- [Enable Enhanced Scheduling and Optimization](https://help.salesforce.com/s/articleView?id=service.pfs_enhanced_setup_enable.htm&release=264.0.0&type=5 "Enhanced Scheduling and Optimization must be enabled to start using its features. As of Summer ’23, new Salesforce orgs have Enhanced Scheduling and Optimization enabled by default for all service territories. Existing orgs can opt in and enable the enhanced engine for all or selected service territories. The enhanced engine is an improvement of the optimization functionality and associated manual and semiautomatic scheduling services you’ve been using. The enhanced architecture and services are more efficient and improve scalability, performance, and schedule quality. Make sure you examine the Enhanced Scheduling and Optimization considerations and limitations before using the enhanced engine.")