---
schema_version: "1"
id: db8fa1c2a61b6c42dbd02673a598d186e002a44e3c38b6fbfd4d75fdc7ec9c34
title: Extend Field Service
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/fs_extend.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.fs_extend.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 23caf37bcf8ad88e3da6e587738d907cd22f598ebc7cf5d822617da4d21a1267
description: Take Agentforce Field Service and Operations (formerly Field Service) to the next level with tools like Appointment Assistant, Visual Remote Assistant, and Workforce Scheduling.
products:
  - Field Service
release: "264"
---
# Extend Field Service

Take Agentforce Field Service and Operations (formerly Field Service) to the next level with tools like Appointment Assistant, Visual Remote Assistant, and Workforce Scheduling.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">The Agentforce Field Service and Operations core features, managed package, and mobile app are available in <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions.</td></tr></tbody></table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/images/icon_note.png)

Note Field Service is now Agentforce Field Service and Operations. In some cases, we still use Field Service to refer to this product area in Salesforce applications and documentation.

- **[Set Up Field Service Appointment Assistant](https://help.salesforce.com/s/articleView?id=service.mfs_appointment_assistant_parent.htm&release=264.0.0&type=5)**  
    Appointment Assistant helps you keep track of your customers’ service experience from the moment they contact you to the moment your mobile worker arrives.
- **[Optimize Asset Performance](https://help.salesforce.com/s/articleView?id=service.assets_setup.htm&release=264.0.0&type=5)**  
    Use out-of-the-box tools to predict maintenance needs, track asset reliability, configure an asset health score, record asset downtime, and track replacements.
- **[Set Up Field Service in Experience Cloud Sites](https://help.salesforce.com/s/articleView?id=service.fs_set_up_communities.htm&release=264.0.0&type=5)**  
    Keep customers, partners, and contractors in the loop about field service work by adding field service objects to your Experience Cloud site.
- **[Manage Field Service Outcome-Based Contracts](https://help.salesforce.com/s/articleView?id=service.fs_obc_parent_page.htm&release=264.0.0&type=5)**  
    With Outcome-Based Contracts, service providers can provide their customers with an easy way to assess the compliance of a service contract by letting them track and measure service outcomes. Compliant service contracts ensure high quality of service and customer success.
- **[Set Up Visual Remote Assistant for Field Service](https://help.salesforce.com/s/articleView?id=service.fs_intro_visual_assistance.htm&release=264.0.0&type=5)**  
    Promote sustainability using Visual Remote Assistant for Field Service, boost sales, and improve efficiency while reducing costs by delivering service from anywhere.