---
schema_version: "1"
id: 30769966eb4de57605df26afc207b62d63d7c38fec218d335d3aa12c4935a017
title: Agentforce for Field Service Mobile Workers
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/fs_einstein_setup_mobile_parent.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.fs_einstein_setup_mobile_parent.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 3c5c88e97316b7cdc53d0e12d1e8b64d3fc7cd6db2626e445ad62c733c43328d
description: Supercharge your Field Service mobile workforce efficiency by using generative AI and Agentforce.
products:
  - Field Service
release: "264"
---
# Agentforce for Field Service Mobile Workers

Supercharge your Field Service mobile workforce efficiency by using generative AI and Agentforce.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition">
      <colgroup>
        <col>
      </colgroup>
      <tbody>
        <tr class="">
          <td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td>

        </tr>
        <tr class="">
          <td class="slds-cell-wrap" style="vertical-align:top;">
            <p>Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong>
              Editions with the Einstein for Field Service add-on. Also available in <strong>Einstein 1
                Field Service</strong> Edition.</p>
            <p style="margin-bottom:0;">To purchase the Einstein for Field Service add-on,
              contact your Salesforce account executive. </p>
          </td>

        </tr>
        <tr class="">
          <td class="slds-cell-wrap" style="vertical-align:top;">Available on the Field Service mobile app for Android and iOS for users with the
            Field Service Mobile license. Also available for Experience Site users using the Field
            Service mobile app.</td>

        </tr>
        <tr class="">
          <td class="slds-cell-wrap" style="vertical-align:top;">Setup for Einstein generative AI is available in Lightning Experience.</td>

        </tr>
        <tr class="">
          <td class="slds-cell-wrap" style="vertical-align:top;">Setup for Agentforce is available in Lightning Experience. </td>

        </tr>
        <tr class="">
          <td class="slds-cell-wrap" style="vertical-align:top;">The Field Service core features and managed package are available in
            <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong>
            Editions.
          </td>

        </tr>
        <tr class="">
          <td class="slds-cell-wrap" style="vertical-align:top;">To access Field Service mobile work template, users need the Agentforce Employee
            Agent add-on license.</td>

        </tr>
      </tbody>
    </table>

- **[Considerations for Einstein for Field Service Mobile](https://help.salesforce.com/s/articleView?id=service.fs_einstein_considerations.htm&release=264.0.0&type=5)**  
    To use Einstein for Field Service Mobile, consider supported functionality, usage, limitations and allowances, limits, and other issues.
- **[Set Up Permissions for Einstein for Field Service Mobile](https://help.salesforce.com/s/articleView?id=service.fs_einstein_gen_ai_setup.htm&release=264.0.0&type=5)**  
    Get access to Einstein for Field Service Mobile features.
- **[Set Up Pre-Work Brief for Field Service Workers](https://help.salesforce.com/s/articleView?id=service.mfs_einstein_pre_work_brief.htm&release=264.0.0&type=5)**  
    Show mobile workers a brief that uses generative AI to tell them everything they need to know about their upcoming work order.
- **[Set Up Post-Work Summary for Field Service Mobile Workers](https://help.salesforce.com/s/articleView?id=service.fs_einstein_copilot_example_post_work_summary.htm&release=264.0.0&type=5)**  
    Automate the completion of a work order by activating the Post-Work Summary for Field Service subagent.
- **[Set Up a Scheduling Agent for Field Service Mobile Workers](https://help.salesforce.com/s/articleView?id=service.mfs_agentforce_scheduling_employee.htm&release=264.0.0&type=5)**  
    Let your workers schedule, reschedule, or inquire about appointments directly from Agentforce in the mobile app.
- **[Build Your Agentforce for Field Service Mobile Experience](https://help.salesforce.com/s/articleView?id=service.fs_einstein_copilot_experience.htm&release=264.0.0&type=5)**  
    Review the standard subagents and create your own as needed. Add standard or custom agent actions to your subagents according to your business needs.
- **[Recommended Agentforce Utterances for Mobile Workers](https://help.salesforce.com/s/articleView?id=service.fs_einstein_copilot_utterances.htm&release=264.0.0&type=5)**  
    The default Agentforce agent can help mobile workers in Field Service find information quickly and efficiently with natural language.