Get access to Einstein for Field Service Mobile features.
Required Editions
| Available in: Lightning Experience |
|
Available in: Enterprise, Performance, and Unlimited Editions with the Einstein for Field Service add-on. Also available in Einstein 1 Field Service Edition. To purchase the Einstein for Field Service add-on, contact your Salesforce account executive. |
| Setup for Einstein generative AI is available in Lightning Experience. |
| The Field Service core features and managed package are available in Enterprise, Performance, Unlimited, and Developer Editions. |
| User Permissions Needed | |
|---|---|
| To create and assign permission sets: | Manage Profiles and Permission Sets |
Before you begin, follow the steps in Set Up Einstein Generative AI.
Note Don’t skip the
steps for setting up Data 360.
- From Setup, in the Quick Find box, enter Users, and then select Permission Sets.
-
In these permission sets, click Manage Assignments, and then
click Add Assignments.
- Einstein Field Service User: Assign this permission set to all Field Service Einstein users, including admin and mobile users.
- Prompt Template Manager: Assign this permission set to users who create and manage prompt templates in Prompt Builder.
- Prompt Template User: Assign this permission set to end users who access and run prompt templates.