---
schema_version: "1"
id: 616584e4e85f53ddcf614b2e59d29768bf172d489aebe7ee0b77d930504229c9
title: Build Your Agentforce for Field Service Mobile Experience
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/fs_einstein_copilot_experience.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.fs_einstein_copilot_experience.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 1ee0a4316260deff3a9022dd8e9f72f033323dfdeae06323360347da6e5c0440
description: Review the standard subagents and create your own as needed. Add standard or custom agent actions to your subagents according to your business needs.
products:
  - Field Service
release: "264"
---
# Build Your Agentforce for Field Service Mobile Experience

Review the standard subagents and create your own as needed. Add standard or custom agent actions to your subagents according to your business needs.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition">
      <colgroup>
        <col>
      </colgroup>
      <tbody>
        <tr class="">
          <td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td>

        </tr>
        <tr class="">
          <td class="slds-cell-wrap" style="vertical-align:top;">
            <p>Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong>
              Editions with the Einstein for Field Service add-on. Also available in <strong>Einstein 1
                Field Service</strong> Edition.</p>
            <p style="margin-bottom:0;">To purchase the Einstein for Field Service add-on,
              contact your Salesforce account executive. </p>
          </td>

        </tr>
        <tr class="">
          <td class="slds-cell-wrap" style="vertical-align:top;">Available on the Field Service mobile app for Android and iOS for users with the
            Field Service Mobile license. Also available for Experience Site users using the Field
            Service mobile app.</td>

        </tr>
        <tr class="">
          <td class="slds-cell-wrap" style="vertical-align:top;">Setup for Einstein generative AI is available in Lightning Experience.</td>

        </tr>
        <tr class="">
          <td class="slds-cell-wrap" style="vertical-align:top;">Setup for Agentforce is available in Lightning Experience. </td>

        </tr>
        <tr class="">
          <td class="slds-cell-wrap" style="vertical-align:top;">The Field Service core features and managed package are available in
            <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong>
            Editions.
          </td>

        </tr>
        <tr class="">
          <td class="slds-cell-wrap" style="vertical-align:top;">To access Field Service mobile work template, users need the Agentforce Employee
            Agent add-on license.</td>

        </tr>
      </tbody>
    </table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/images/icon_note.png)

Note Consider the limitations of an LLM when developing your custom action use cases. Generative AI results can vary. For example, LLMs struggle with mathematical operations. If you’re building a custom action that performs mathematical operations, consider using a preexisting field, formula field, flow, or Apex to do the math and then return the results to the prompt.

- **[Example: Create a Field Service Product Order with Agentforce](https://help.salesforce.com/s/articleView?id=service.fs_einstein_copilot_example_product_order.htm&release=264.0.0&type=5)**  
    Placing a product order can be cumbersome. With Agentforce, you can create a flow that triggers an agent subagent to place the product order for you.

#### See Also

- [Customize Your Agents with Subagents and Actions](https://help.salesforce.com/s/articleView?id=ai.copilot_topics_actions.htm&type=5&language=en_US)