---
schema_version: "1"
id: 6cb14b2a106e78e94c071741360cbbfcb10fc6a4358408c79a75508dcb8234bb
title: Test and Troubleshoot Your Agent for Field Service Autonomous Scheduling in the Legacy Agentforce Builder
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/fs_einstein_agentforce_scheduling_test.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.fs_einstein_agentforce_scheduling_test.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 3eb427973c94c5b00ba9fc8387e785a3946c7d1b5c0ef99550419f42f85ec8e5
description: Test your agent before you go live and resolve any issues that you encounter.
products:
  - Field Service
release: "264"
---
# Test and Troubleshoot Your Agent for Field Service Autonomous Scheduling in the Legacy Agentforce Builder

Test your agent before you go live and resolve any issues that you encounter.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with Field Service and Foundations. Also available with <strong>Einstein 1 Field Service</strong> Edition or <strong>Agentforce 1 Field Service</strong> Edition.</td></tr></tbody></table>

- **[Test Customer-Initiated Scheduling in the Legacy Agentforce Builder](https://help.salesforce.com/s/articleView?id=service.fs_einstein_agentforce_scheduling_test_autonomous_scheduling.htm&release=264.0.0&type=5)**  
    Now that you’ve set up and configured your agent, it’s time to test it to see if it performs as expected. You can perform a quick sanity check of your subagents and instructions directly in Agent Builder.
- **[Troubleshoot Autonomous Scheduling in the Legacy Agentforce Builder](https://help.salesforce.com/s/articleView?id=service.fs_einstein_agentforce_scheduling_troubleshoot.htm&release=264.0.0&type=5)**  
    Most problems you’ll encounter when testing your agent are related to either configuration issues or to missing permissions.
- **[Sample Utterances for Field Service Customer-Initiated Scheduling with Agentforce in the Legacy Agentforce Builder](https://help.salesforce.com/s/articleView?id=service.fs_einstein_agentforce_scheduling_utterances.htm&release=264.0.0&type=5)**  
    These utterances are examples of ways to trigger Autonomous Scheduling. Your customers aren’t required to use these exact phrases. They can use natural language, which Agentforce understands. Use these utterances to see how the agent works in Agentforce Builder.
- **[Sample Conversations for Field Service Customer-Initiated Scheduling with Agentforce in the Legacy Agentforce Builder](https://help.salesforce.com/s/articleView?id=service.fs_einstein_agentforce_scheduling_conversations.htm&release=264.0.0&type=5)**  
    These conversations are examples of ways to interact with Autonomous Scheduling. Your customers aren’t required to use these exact phrases. They can use natural language, which Agentforce understands. You can use these phrases to see how the agent works in Agentforce Builder.