Subagent: Appointment Management from Agentforce Panel in the Legacy Agentforce Builder

Review the Appointment Management from Agentforce Panel subagent’s actions and reference actions.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions with Field Service and Foundations. Also available with Einstein 1 Field Service Edition or Agentforce 1 Field Service Edition.
Agent Action Reference Action Description
Get Appointments By Criteria for Field Service Invocable Action Gets service appointments according to specified criteria.
Rebook and Notify for Field Service Invocable Action Rebooks an appointment and notifies the customer.