--- schema_version: "1" id: 2b3d68c08a1f25aa308db6fb87ef2b28e4626eee86f425551cd5aaf38ca89015 title: Service Crew Fields collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/fs_crew_fields.md canonical_url: https://help.salesforce.com/s/articleView?id=service.fs_crew_fields.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: 73b84e70df1530ea0e3fa6324795e5a4495d64b06b7ea8f844f1f1cf55a1bded description: Service crews and service crew members have the following fields. Depending on your page layout and field-level security settings, you may not be able to view or update some of them. products: - Field Service release: "264" --- # Service Crew Fields Service crews and service crew members have the following fields. Depending on your page layout and field-level security settings, you may not be able to view or update some of them. ### Required Editions

Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience

The Agentforce Field Service and Operations core features, managed package, and mobile app are available in Enterprise, Unlimited, and Developer Editions.

## Service Crew Service crews are groups of users who can be assigned to a service appointment as a unit. Create service crews from the [crew management tool](https://help.salesforce.com/s/articleView?id=service.pfs_manage_crews.htm&release=264.0.0&type=5 "Efficiently manage your service crews to accommodate a fast-changing field service schedule. Create crews, find and add members with the right skills, adjust membership dates to match appointment times, and view all crews’ schedules and members in one place.") or the Service Crews tab.

Field Name	Description
Crew Size	The ideal number of members on the crew. This field doesn’t update when you add or remove members. The maximum crew size is 100. You can add crew size requirements to work types, work orders, and work order line items that are enforced during scheduling. To learn more, see Considerations for Scheduling Service Crews.
Gantt Color	Hex code of the crew’s background color on the Gantt. Crews without a set Gantt color appear in purple. For example, set the Gantt color to green (#008000) for all service crews that use a company vehicle. This is a Field Service managed package feature.
Name	The name of the service crew. For example, Repair Crew.
Owner	By default, the person who created the service crew.

## Service Crew Member Service crew members are service resources who belong to a service crew. Add members to a service crew from the [crew management tool](https://help.salesforce.com/s/articleView?id=service.pfs_manage_crews.htm&release=264.0.0&type=5 "Efficiently manage your service crews to accommodate a fast-changing field service schedule. Create crews, find and add members with the right skills, adjust membership dates to match appointment times, and view all crews’ schedules and members in one place.") or the Service Crew Members related list on the crew record.

Field Name	Description
End Date	The last day that the service resource belongs to the crew. You can use this field to track employment dates for contractors.
Gantt Label	Custom label that appears beneath the member’s name on the Gantt. For example, enter the person’s job title. This is a Field Service managed package feature.
Leader	Indicates that the member is the crew leader. Leaders can edit assigned appointments and their parent records, while members can only view them. Crew geolocation is based on the leader’s location. Leaders appear in the crew management tool with a star next to their name.
Name	The name of the crew member. Depending on your preference, you can enter the service resource’s name or their role in the crew.
Service Crew	The crew that the service resource belongs to.
Service Resource	The service resource that belongs to the crew.
Start Date	Required. The day the service resource joins the crew.

#### See Also - [Create Service Crews for Field Service](https://help.salesforce.com/s/articleView?id=service.fs_create_crews.htm&release=264.0.0&type=5 "Set up teams who can be assigned to field service appointments as a unit. A service crew is a group of service resources whose combined skills and experience make them a good fit to work together on appointments. For example, a wellhead repair crew might include a hydrologist, a mechanical engineer, and an electrician.") - [Set Up Crew Management](https://help.salesforce.com/s/articleView?id=service.pfs_set_up_crew_management.htm&release=264.0.0&type=5 "Give Field Service admins and dispatchers access to a drag-and-drop service crew management tool where they can easily create service crews and update service crew membership.") - [Manage Field Service Crew Membership](https://help.salesforce.com/s/articleView?id=service.pfs_manage_crews.htm&release=264.0.0&type=5 "Efficiently manage your service crews to accommodate a fast-changing field service schedule. Create crews, find and add members with the right skills, adjust membership dates to match appointment times, and view all crews’ schedules and members in one place.")