---
schema_version: "1"
id: e6daadd2b1bc2ee57fd585df6b9fa42277078792e9b36fe7226b58145c5102cb
title: Track Inventory Shipments in Field Service
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/fs_create_shipments.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.fs_create_shipments.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: aa4c4941350058de490365fb9cfc5ba70a50ba801aa3e68e3d47675f03a20842
description: To track product items while they’re in transit between locations, create shipments. Shipments contain information about the products on board, the shipping carrier, and the expected delivery date.
products:
  - Field Service
release: "264"
---
# Track Inventory Shipments in Field Service

To track product items while they’re in transit between locations, create shipments. Shipments contain information about the products on board, the shipping carrier, and the expected delivery date.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">The Agentforce Field Service and Operations core features, managed package, and mobile app are available in <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d177881e72">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d177881e72 ">To create shipments:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d177881e72 ">Create on shipments</td>

          </tr>
        </tbody>
      </table>

Link shipments to product transfers so your team always knows the status of part transfers. While shipments are an optional feature, they help you stay informed about the coming and going of items in your inventory.

1. From the Shipments tab, click **New**.
2. In the General Information section, add details about the shipment’s origin and destination. If applicable, select the field service locations where the shipment departs or arrives.
3. In the Tracking Information section, add details about the shipping provider and delivery date.
4. Add a description explaining what is being shipped.
5. Save your changes.
6. From the Product Transfers related list, create product transfers to track the movement of product items that were included in the shipment.

#### See Also

- [Product Request and Transfer Fields](https://help.salesforce.com/s/articleView?id=service.fs_part_requests_fields.htm&release=264.0.0&type=5 "Product requests, product request line items, product transfers, and shipments have these fields. Some fields aren’t visible or editable depending on your page layout and field-level security settings.")
- [Guidelines for Transferring Inventory](https://help.salesforce.com/s/articleView?id=service.fs_product_transfers.htm&release=264.0.0&type=5 "Product transfers track inventory movement between locations in field service. Learn how manage inventories with product transfers, and how product transfers interact with other inventory management records.")