---
schema_version: "1"
id: 923c2c76c6c171276845fa663197267adf0579ce964078ab5a53789e0cb26738
title: Create Serialized Inventory
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/fs_create_serialized_inventory.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.fs_create_serialized_inventory.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 77b42b8ef1fefbef1ff289f8475889d50aedd1afc5c2f35ec4f6b63565ba39b4
description: In Field Service, use serialized products to assign a serial number to an asset type to track and manage your inventory.
products:
  - Field Service
release: "264"
---
# Create Serialized Inventory

In Field Service, use serialized products to assign a serial number to an asset type to track and manage your inventory.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">The Agentforce Field Service and Operations core features, managed package, and mobile app are available in <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d30938e69">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d30938e69 ">To create product items:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d30938e69 ">Create on product items</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d30938e69 ">To view product item transactions:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d30938e69 ">Read on product items</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d30938e69 ">To create product item transactions:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d30938e69 ">Create on product items</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d30938e69 ">To update product item transactions:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d30938e69 ">Edit on product items</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d30938e69 ">To delete product item transactions:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d30938e69 ">Modify All Records or Modify All Data on product items</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d30938e69 ">To create serialized products</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d30938e69 "> Create on serialized products</td>

          </tr>
        </tbody>
      </table>

Before you can send serialized products in a product transfer, you must create a product that is serialized, and create the product item with serialized products. When creating product items, you can only use locations that are designated [Create Inventory Locations for Field Service](https://help.salesforce.com/s/articleView?id=service.fs_create_locations.htm&release=264.0.0&type=5 "Locations are places, like warehouses, customer sites, or work vehicles, where inventory is stored for a field service operation. Create locations so you can track the items stored there and restock when necessary.").

1. Create a product that is serialized.
    1. From the App Launcher, open **Products** and click **New**.
    2. For the **Transfer Record Mode**, select **Send and Receive** or **Receive only**.
    3. Enter the **Product Name**.
    4. Check **Serialized**.
    5. To create an additional product that is serialized, click **Save and New**.
    6. Save your work.
2. Create the product item by entering the product name and location.
    1. From the App Launcher, open **Product Items** and click **New**.
    2. Use the lookup field to select a **Product Name**.
    3. Use the lookup field to select the **Location** where the product item is stored.
    4. Enter 0.00 for the **Quantity on Hand**. The quantity on hand is updated when you add serialized products to the product item.
    5. Save your work.
3. Add the serialized items for the product that are at the location.
    1. On the Related tab of the Product Item, go to **Serialized Products** and click **New**.
    2. Enter the **Serial Number**.
    3. Use the lookup field to select a serialized **Product**.
    4. To add additional serialized products, click **Save and New**.
    5. Save your work.