---
schema_version: "1"
id: 353476f3cffff9068263bf378f8a3646d817089fe7953b5648fa1c81e5bd0c6e
title: Inventory Transfers in the Mobile App
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/fs_create_product_transfers_mobile.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.fs_create_product_transfers_mobile.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 07997ad36bf86e57bafb323824e8076034644ff4622310e711563a6df2f3e502
description: With a few taps, mobile workers can update product transfers in the app. Before you can use product requests to transfer inventory, make sure that service resources can access and receive product transfers in the Field Service mobile app. Product transfers track the movement of inventory from one field service location to another.
products:
  - Field Service
release: "264"
---
# Inventory Transfers in the Mobile App

With a few taps, mobile workers can update product transfers in the app. Before you can use product requests to transfer inventory, make sure that service resources can access and receive product transfers in the Field Service mobile app. Product transfers track the movement of inventory from one field service location to another.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">The Agentforce Field Service and Operations core features, managed package, and mobile app are available in <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d24089e72">User
              Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d24089e72 ">To customize page layouts:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d24089e72 ">Customize Application</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d24089e72 ">
              <p>To view and create product transfers:</p>
              <p style="margin-bottom:0;">To create product
                transfers for products that support serial numbers:</p>
            </td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d24089e72 ">Read and create on product transfers</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d24089e72 ">To send product transfers for products that support serial
              numbers:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d24089e72 ">Read on product items AND Read on serialized products</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d24089e72 ">To receive product transfers for products that support serial
              numbers:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d24089e72 ">Read on product items AND Read on serialized products</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d24089e72 ">To mark product transfers received:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d24089e72 ">Edit on product items</td>

          </tr>
        </tbody>
      </table>

Check that Salesforce is configured to use product transfers in the mobile app. Then get started receiving product transfers so that you can track inventory.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/images/icon_note.png)

Note To show product transfers in the mobile app, edit the Location page layouts assigned to mobile users. Add the Product Transfers Destination related list. After you add the related list, product transfers are shown in the Inventory tab in the mobile app. Make sure that users have permission to view product transfers.

Product transfers are shown only if the destination location of the product transfer is the location linked to the service resource. Child locations, for example multiple locations, aren’t supported.

1. In the mobile app, go to Inventory and locate the Product Transfers section. If you don't see product transfers, check the page layouts assigned to mobile users.
    
    On Android, the Product Transfers tab is shown only if a location is linked to the location of the service resource.
2. For each product transfer that you want to update, tap **Scan** or **Receive**.
3. Select the quantity of products received, and save your changes.
    
    After you save the changes, received product transfers appear in the Received Product Transfers section of the Product Transfers page. This action can't be undone.

When a product transfer is marked received, several records are updated or created to keep your inventory numbers accurate. To learn more, see [Guidelines for Transferring Inventory](https://help.salesforce.com/s/articleView?id=service.fs_product_transfers.htm&release=264.0.0&type=5 "Product transfers track inventory movement between locations in field service. Learn how manage inventories with product transfers, and how product transfers interact with other inventory management records.").