Appointment Bundle Sort Policies have the following fields.
Required Editions
| Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience |
| The Agentforce Field Service and Operations core features, managed package, and mobile app are available in Enterprise, Unlimited, and Developer Editions. |
| Field Name | Description |
|---|---|
| Bundle Policy | The ID of the parent bundle policy. |
| Name | Name of the appointment bundle sort policy. |
| Sort Direction |
The order of the appointments in a bundle. Possible values are:
|
| Sort Field Name | Name of the field in the service appointment used for sorting the bundle members. Possible values: All default and custom Service Appointment fields. |
| Sort Order | The order of fields used for sorting the bundle members. |
| Sort Type | The applied sort type for arranging the bundle. Sort for Automatic Bundling defines the order that automated bundling uses to examine the candidate service appointments to be bundled. Sort Within a Bundle defines the order of bundle members. It’s also used when you unbundle to define the order that the service appointments are scheduled on the Gantt. |