---
schema_version: "1"
id: e3a3e549987df2755c3dc31c9edc5c5a3e8e32a88d75a261c846681291a0db81
title: Create the Data Cloud Salesforce CRM Connection
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/fs_asp_crm_connection.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.fs_asp_crm_connection.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 65b7484c993b3921db94af5996ea89827b3d0c69cf33f74cf86a950b52843533
description: To connect the CRM org, enable Data 360 and manually set up a connection.
products:
  - Field Service
release: "264"
---
# Create the Data Cloud Salesforce CRM Connection

To connect the CRM org, enable Data 360 and manually set up a connection.

Before you begin:

- First, set up a few things in both the Salesforce org you're connecting from and the one you're connecting to.
    - Configure your domain settings in both the source and target org.
    - Enable API access to allow the two orgs to talk to each other.
    - Add Salesforce's official IP addresses to your trusted list to ensure a secure connection. See [Salesforce IP Addresses and Domains to Allow](https://help.salesforce.com/s/articleView?id=000321501&language=en_US&type=1).
- Grant Data 360 permission to access your CRM data. See [Configure User Permissions for an External Salesforce Org Connection in Data 360](https://help.salesforce.com/s/articleView?id=data.c360_a_setting_user_permissions_to_connect_external_org.htm&language=en_US&type=5) and [Enable Object and Field Permissions to Access Salesforce CRM in Data 360](https://help.salesforce.com/s/articleView?id=data.c360_a_enable_user_permissions_external_salesforce_org.htm&language=en_US&type=5).

## Data 360 is Already Enabled

If Data 360 is enabled with an existing Salesforce CRM connection, skip this step and go to [Update the Connector Permissions](https://help.salesforce.com/apex/HTViewHelpDoc?id=mktg.persnl_setup_permission_set_update_data_cloud_connector_permissions.htm&language=en_US).

## Data 360 is Not Yet Enabled

Enable Data 360 in your Salesforce org before installing Asset Service Prediction. Refer to [Salesforce CRM Connector](https://help.salesforce.com/s/articleView?id=data.c360_a_salesforce_crm_connector.htm&language=en_US) for detailed instructions.

- In Setup, go to Asset Service Prediction. On the **Create the Data Cloud Salesforce CRM Connection** step, click **Connect**.
- Check that you have an internal Salesforce connection. No connections? Click **Connect** and then click **Connect** again for the Salesforce org.

Your Salesforce org is now connected as a data source.