---
schema_version: "1"
id: 38a206bb7b98cc5cab03d64bf1c7b962cc6ec84b8248dac938b9e2c170ec7387
title: Use Agentforce Scheduling Supervisor View in the New Agentforce Builder for Field Service
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/fs_agentforce_supervisor_view_parent_studio.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.fs_agentforce_supervisor_view_parent_studio.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 9765fa6998c3e90600e2164bdeee3b3802e93fc80d45fc5812d3c097c8e60935
description: To make sure Field Service scheduling operations run smoothly, monitor live conversations between AI agents and customers.
products:
  - Field Service
release: "264"
---
# Use Agentforce Scheduling Supervisor View in the New Agentforce Builder for Field Service

To make sure Field Service scheduling operations run smoothly, monitor live conversations between AI agents and customers.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with Field Service and Foundations. Also available with <strong>Einstein 1 Field Service</strong> Edition or <strong>Agentforce 1 Field Service</strong> Edition.</td></tr></tbody></table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/images/icon_note.png)

Note Agentforce Scheduling Supervisor View is available only when the Field Service Managed Package is installed.

- **[Get Started with Agentforce Scheduling Supervisor View in the New Agentforce Builder for Field Service](https://help.salesforce.com/s/articleView?id=service.fs_agentforce_supervisor_view_get_started_studio.htm&release=264.0.0&type=5)**  
    Learn about Agentforce Scheduling Supervisor View.
- **[Work with Agentforce Scheduling Supervisor View for Field Service in the New Agentforce Builder](https://help.salesforce.com/s/articleView?id=service.fs_agentforce_supervisor_view_work_in_view_studio.htm&release=264.0.0&type=5)**  
    View real-time scheduling conversations to track scheduling requests and escalations.