---
schema_version: "1"
id: bc2f24c84437984617fd4ec40b36942967864e177ba141f8f4e512c83954accd
title: Set Up Autonomous Scheduling in the New Agentforce Builder
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/fs_agentforce_autonomous_scheduling_setup_parent_studio.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.fs_agentforce_autonomous_scheduling_setup_parent_studio.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: f2089b0160b92b28fb195ecc5989ceb1336bc194009841d56f9d6927a6172ec4
description: Create your AI agents and set them up for success. For a simplified experience, use the automated Salesforce Go tool to guide you through the entire setup and get you started. If you encounter issues with the automation, you can complete the process manually.
products:
  - Field Service
release: "264"
---
# Set Up Autonomous Scheduling in the New Agentforce Builder

Create your AI agents and set them up for success. For a simplified experience, use the automated Salesforce Go tool to guide you through the entire setup and get you started. If you encounter issues with the automation, you can complete the process manually.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with Field Service and Foundations. Also available with <strong>Einstein 1 Field Service</strong> Edition or <strong>Agentforce 1 Field Service</strong> Edition.</td></tr></tbody></table>

## Option 1: Salesforce Go

1. Select **Salesforce Go** from the gear menu or from the main Setup menu.
2. Select **Agentforce for Field Service**.
3. Follow the steps on the page.
4. After creating your Customer-Initiated Scheduling agent, click **Build** again to create your Customer Outreach Scheduling agent.

## Option 2: Manual

1. Review and complete the [prerequisites](https://help.salesforce.com/s/articleView?id=service.fs_agentforce_autonomous_scheduling_prereq_studio.htm&release=264.0.0&type=5 "Make sure to complete these steps before creating your agents.").
2. [Create and set up the Customer-Initiated Scheduling agent](https://help.salesforce.com/s/articleView?id=service.fs_agentforce_autonomous_scheduling_customer_initiated_setup_studio.htm&release=264.0.0&type=5 "Customer-Initiated Scheduling is implemented using the Field Service Scheduling agent. You can use any supported messaging channel or Enhanced Chat. Common use cases include allowing customers to interact with the agent directly in the various channels, or allowing contractors and internal employees, who don’t have direct access to the org, to interact with the agent via the Partner Community.").
3. [Create and set up the Customer Outreach Scheduling agent.](https://help.salesforce.com/s/articleView?id=service.fs_agentforce_autonomous_scheduling_customer_outreach_setup_studio.htm&release=264.0.0&type=5 "Create agents, messaging components, and flows. Then, route your conversations to the appropriate agent.")