---
schema_version: "1"
id: 32252a8aa6de2d230d56c65046f160103ac11a35fc82a3e046ed6dc457aa2a43
title: Set Up the Agent for Handling Resource Absences in the Legacy Agentforce Builder
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/fs_agentforce_autonomous_scheduling_resource_absence_setup.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.fs_agentforce_autonomous_scheduling_resource_absence_setup.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 15c8ba50496af4e3f1875fe9ff38a3c8f8695fdaef995cfe57b2c55a1d67c51c
description: Now that you’ve completed the prerequisites and assigned permissions, you can start setting up the assets for your agent.
products:
  - Field Service
release: "264"
---
# Set Up the Agent for Handling Resource Absences in the Legacy Agentforce Builder

Now that you’ve completed the prerequisites and assigned permissions, you can start setting up the assets for your agent.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with Field Service and Foundations. Also available with <strong>Einstein 1 Field Service</strong> Edition or <strong>Agentforce 1 Field Service</strong> Edition.</td></tr></tbody></table>

- **[Create the Flows for Handling Service Resource Absences in the Legacy Agentforce Builder](https://help.salesforce.com/s/articleView?id=service.fs_agentforce_autonomous_scheduling_resource_absence_flows.htm&release=264.0.0&type=5)**  
    Create two flows, one for creating the resource absence, and the other for rescheduling the service appointments.
- **[Create the Agent Actions for Handling Service Resource Absences in the Legacy Agentforce Builder](https://help.salesforce.com/s/articleView?id=service.fs_agentforce_autonomous_scheduling_resource_absence_actions.htm&release=264.0.0&type=5)**  
    Create the agent actions and assign the referenced flows to them.
- **[Create the Subagent for Handling Service Resource Absences in the Legacy Agentforce Builder](https://help.salesforce.com/s/articleView?id=service.fs_agentforce_autonomous_scheduling_resource_absence_topic.htm&release=264.0.0&type=5)**  
    Enter the required details for the subagent and the relevant agent actions.
- **[Set Up the Agent for Handling Service Resource Absences in the Legacy Agentforce Builder](https://help.salesforce.com/s/articleView?id=service.fs_agentforce_autonomous_scheduling_resource_absence_agent.htm&release=264.0.0&type=5)**  
    Now that you’ve created your flows, agent actions, and subagent, you’re ready to set up your agent.