---
schema_version: "1"
id: d6f7129e2e259e8821d1467bcdc13c198dd7d8f56c29b4ef069e1c2aaedc2e55
title: Ethical Instructions for Autonomous Scheduling in the New Agentforce Builder
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/fs_agentforce_autonomous_scheduling_ethics_studio.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.fs_agentforce_autonomous_scheduling_ethics_studio.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: b53d2a4a133ac63b2e82da53beb5a8c269e897f28dc4c16dac6d74e463f47baf
description: Agentforce agents are built to handle scheduling tasks with integrity, by incorporating transparency and ethical use throughout. We’ve built guardrails into Autonomous Scheduling to be consistent with these principles.
products:
  - Field Service
release: "264"
---
# Ethical Instructions for Autonomous Scheduling in the New Agentforce Builder

Agentforce agents are built to handle scheduling tasks with integrity, by incorporating transparency and ethical use throughout. We’ve built guardrails into Autonomous Scheduling to be consistent with these principles.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with Field Service and Foundations. Also available with <strong>Einstein 1 Field Service</strong> Edition or <strong>Agentforce 1 Field Service</strong> Edition.</td></tr></tbody></table>

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/images/icon_important.png)

Important Changing the guardrails in the subagent’s instructions isn’t recommended. However, if you choose to change the instructions, we advise you to thoroughly test your subagent to make sure that it meets your requirements.

Minor safety

Conversations that include any mention of minors are escalated to a representative.

Protected attributes, including race, age, and gender

Conversations that include any mention of preferences for a specific race, gender, age, or any other discriminating characteristics are escalated to a representative.