---
schema_version: "1"
id: 9eff0a556746ff81dc4dfb4a6b05040c2b733a8e989143be79cf2c7543683320
title: Build Your Autonomous Scheduling Experience in the Legacy Agentforce Builder
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/fs_agentforce_autonomous_scheduling_blueprints.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.fs_agentforce_autonomous_scheduling_blueprints.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: dd4739e60fbce928015e6dc035d38ca31368eb2d85507cb100e37a50b41536be
description: In addition to the standard solutions that Autonomous Scheduling includes, you can also build your own experience. This section contains examples of how autonomous scheduling can be used to meet your business needs, but the options are endless.
products:
  - Field Service
release: "264"
---
# Build Your Autonomous Scheduling Experience in the Legacy Agentforce Builder

In addition to the standard solutions that Autonomous Scheduling includes, you can also build your own experience. This section contains examples of how autonomous scheduling can be used to meet your business needs, but the options are endless.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with Field Service and Foundations. Also available with <strong>Einstein 1 Field Service</strong> Edition or <strong>Agentforce 1 Field Service</strong> Edition.</td></tr></tbody></table>

- **[Example: Connect the Scheduling Agent to Email in the Legacy Agentforce Builder](https://help.salesforce.com/s/articleView?id=service.fs_agentforce_autonomous_scheduling_email_blueprint.htm&release=264.0.0&type=5)**  
    By default, email isn’t supported for Autonomous Scheduling agent conversations. This example explains how you can set up your agent to connect to email.
- **[Example: Handle Service Resource Absences in the Legacy Agentforce Builder](https://help.salesforce.com/s/articleView?id=service.fs_agentforce_autonomous_scheduling_resource_absence.htm&release=264.0.0&type=5)**  
    Let mobile workers communicate with Agentforce in Slack or from the Field Service mobile app to update that they’ll be absent. Agentforce then adds a resource absence to the Gantt, and assigns their appointments to other mobile workers. For appointments that can’t be reassigned, Agentforce reaches out to the customers to rebook the appointments.