---
schema_version: "1"
id: c3262be18c509275c76e9ac18319e2844e61f7782ed1eaa5f1930dadf0d01472
title: Close a Swarm in Lightning Experience
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/finish_swarming.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.finish_swarming.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: cbc018eb37c7304bca4a399967c3079dab3bc124941f044cc24b0f175c792b9b
description: Mark a swarm as complete from Lightning Experience. Finishing a swarm sets the end date and time and changes the status and all associated swarm members to Closed. It also frees up space on support reps’ Omni-Channel presence configurations so that they can accept more work. And it shows who’s involved in a swarm in reports.
products:
  - Service Cloud
release: "264"
---
# Close a Swarm in Lightning Experience

Mark a swarm as complete from Lightning Experience. Finishing a swarm sets the end date and time and changes the status and all associated swarm members to Closed. It also frees up space on support reps’ Omni-Channel presence configurations so that they can accept more work. And it shows who’s involved in a swarm in reports.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.service_editions_reference.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

1. From the Salesforce record page where the swarm began, select **Finish Swarming**. You can archive any channel created for this swarm. But channels must be manually removed from the archive in Slack if you want to reopen the swarm after archiving the channel. You can still view an archived channel, but users can no longer post to it.
2. Select **Close the swarm**, and then click **Next**.

You can still add members to a closed swarm. Doing so reopens the swarm, adds a new swarm request, and sets the swarm record status to In Progress.