---
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title: What is a solution manager?
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/faq_solutions_what_is_a.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.faq_solutions_what_is_a.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
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description: A solution manager can edit, delete, and make solutions visible in the Self-Service Portal and Customer Portal and visible in public solutions. Typically, these individuals are product experts with excellent written communication skills and advanced knowledge in a particular area of your product. To designate one or more users as solution managers, your administrator can assign those users to the Solution Manager profile when creating or editing the users’ personal information.
products:
  - Service Cloud
release: "264"
---
# What is a solution manager?

A solution manager can edit, delete, and make solutions visible in the Self-Service Portal and Customer Portal and visible in public solutions. Typically, these individuals are product experts with excellent written communication skills and advanced knowledge in a particular area of your product. To designate one or more users as solution managers, your administrator can assign those users to the Solution Manager profile when creating or editing the users’ personal information.