---
schema_version: "1"
id: 60da5d29ee2e3d8beafd1fc00ece5c2edb49438be47214f83f62d35df747d72b
title: Is the Agent console the same thing as the Salesforce console?
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/faq_console_is_the_console.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.faq_console_is_the_console.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 27bdf097e2c103bec9a90f311d21a828f48ff747608fe2d2011368b4cde9c8c4
description: No. The Salesforce console improves on the Agent console by providing you with more advanced options and technologies.
products:
  - Service Cloud
release: "264"
---
# Is the Agent console the same thing as the Salesforce console?

No. The Salesforce console improves on the Agent console by providing you with more advanced options and technologies.