---
schema_version: "1"
id: 569c8185b8fdcc4d3728da4cc4c344517fbc9c12db41b049cfa7a08eb8adf518
title: Service Processes for Self Service
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/es_sevice_processes_for_self_service.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.es_sevice_processes_for_self_service.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 3ccdcb668c9d9e65f9c44701e311e07a13e2a4a3b95f333b13575bf2fa86c860
description: Service processes streamline the creation, management, and fulfillment of HR service requests. Create service processes from scratch or by using templates.
products:
  - Service Cloud
release: "264"
---
# Service Processes for Self Service

Service processes streamline the creation, management, and fulfillment of HR service requests. Create service processes from scratch or by using templates.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.service_editions_reference.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

You can create service processes by using Service Process Studio and Unified Catalog.

- To list the service processes created using Service Process Studio, use the Employee Portal Service Catalog component in the Service Catalog page.
- To list the service processes created using Unified Catalog, use the Unified Catalog component in the Service Catalog page.

- **[Service Process Templates](https://help.salesforce.com/s/articleView?id=service.es_service_process_templates.htm&release=264.0.0&type=5)**  
    Templates consist of service process definition details, such as data attributes, request form, and integration details, helping you quickly configure and deploy a service process. Use the Request Leave and Update Profile service process templates in Service Process Studio to rapidly create service processes. Employees can access the service processes from Service Catalog in Employee Portal.
- **[Service Processes for Employee Self Service](https://help.salesforce.com/s/articleView?id=service.es_unified_catalog_service_processes_for_self_service.htm&release=264.0.0&type=5)**  
    Use service processes to streamline the creation, management, and fulfillment of employee service requests. Some examples of service processes that you can create for your employees are updating direct deposit details and submitting expense reports for categories, such as wellness reimbursements and IT supplies. You can make these service processes available for employees through Service Catalog in Employee Portal.