---
schema_version: "1"
id: 75d7a2e67ddf37811aea27826fee348898515cb4f10b6e4ffb7f07686ede8d03
title: Service Process Templates
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/es_service_process_templates.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.es_service_process_templates.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 813161625c2af285d7469426f5401e6a793c3623cc90691849d6dbf924a0a86a
description: Templates consist of service process definition details, such as data attributes, request form, and integration details, helping you quickly configure and deploy a service process. Use the Request Leave and Update Profile service process templates in Service Process Studio to rapidly create service processes. Employees can access the service processes from Service Catalog in Employee Portal.
products:
  - Service Cloud
release: "264"
---
# Service Process Templates

Templates consist of service process definition details, such as data attributes, request form, and integration details, helping you quickly configure and deploy a service process. Use the Request Leave and Update Profile service process templates in Service Process Studio to rapidly create service processes. Employees can access the service processes from Service Catalog in Employee Portal.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.service_editions_reference.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

To create a service process by using a template and make the service process available to employees in Employee Portal, follow these steps.

- Step 1: Create a service process by using a template in Service Process Studio.
- Step 2: Configure the OmniScript intake form.
- Step 3: Attach the OmniScript to the service process.
- Step 4: Add the service process to a catalog in Product Catalog Management.
- Step 5: Set up the Process Employee Service Request flow.
- Step 6: Set up the Approve Employee Service Request orchestration.
- Step 7: Configure the Employee Portal Service Catalog component.

- **[Create and Deploy a Service Process by Using a Template](https://help.salesforce.com/s/articleView?id=service.es_create_service_process_from_template.htm&release=264.0.0&type=5)**  
    Use the Update Profile and Request Leave templates to create service processes that your employees can use to manage their profile information, view their leave balance, and submit a leave request. The service processes help employees maintain their profile information and manage their leaves.