---
schema_version: "1"
id: 0d071ea067c57448756d00e6183483b5d725e608954d711f29553df042554840
title: Salesforce Knowledge Enablement
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/es_salesforce_knowledge_enablement.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.es_salesforce_knowledge_enablement.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 233da5af416976e14e2b0a347182118a56e7cf9c51c802861bcb46439f773358
description: HR Service uses Salesforce Knowledge to help employees access knowledge articles in Employee Portal. Your employees can read the articles to find answers and solutions to their issues.
products:
  - Service Cloud
release: "264"
---
# Salesforce Knowledge Enablement

HR Service uses Salesforce Knowledge to help employees access knowledge articles in Employee Portal. Your employees can read the articles to find answers and solutions to their issues.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.service_editions_reference.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

To enable Salesforce Knowledge, you must perform these tasks:

- Assign permissions to user profiles
- Enable topics for articles
- Map articles to topics
- Enable voting on articles
- Add the Knowledge tab
- Publish your changes

See [Enable Salesforce Knowledge in Your Experience Cloud Site](https://help.salesforce.com/s/articleView?id=experience.networks_knowledge_access.htm&type=5&language=en_US).