---
schema_version: "1"
id: ec097457099396b62d40aab9668752882d796c53c780f76b7b1f55bd48f600a5
title: Manage Employees
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/es_manage_employees.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.es_manage_employees.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 9014e3fdaf0670e81259d5eb12e247a0055bafb31a6d8da3903b40abd9346df2
description: Through HR Service Console, access employee records and information to understand and resolve their issues. You can create, update, and delete the employee records.
products:
- Service Cloud
release: "264"
---
# Manage Employees
Through HR Service Console, access employee records and information to understand and resolve their issues. You can create, update, and delete the employee records.
### Required Editions
| User Permissions
Needed |
| To manage employees: |
HrServiceWorkspaceHrPsnl |
## View Employee Records
1. Navigate to the Employees page from the navigation menu.
2. To open an employee's person account record page and review the details, click the employee's name.
The Employee Profile Card and Employee Details components show employee information. The Employee Details component also shows records from related objects.
## Create an Employee Record
To create an employee record, your admin must first configure the Reports To field on the person account record page in the org. You must have the create, read, update, and delete permissions on the Account and Contact objects.
1. Navigate to the Employees page from the navigation menu.
2. Click **Create Employee**.
3. Enter the profile, contact, address, information, and employment details in the Create Employee screen flow.
4. Save your changes.
The employee record along with the associated person account and contact records are created.
## Update Employee Records
1. Navigate to the Employees page from the navigation menu.
2. To open an employee's person account record page and review the details, click the employee's name.
3. Click  on Employee Profile Card, and click **Update**.
4. Update the profile, contact, address, information, and employment details in the Update Employee screen flow.
The employee record along with the associated person account record is updated.
## Delete Employee Records
1. Navigate to the Employees page from the navigation menu.
2. To open an employee's person account record page and review the details, click the employee's name.
3. Add the Highlights Panel component to the employee's person account record page.
4. Click , and then select **Disable Customer Account**.
5. Click  on Employee Profile Card, and click **Delete**.
6. Confirm the delete action.
The employee record and the associated person account and contact records are deleted.
Note You can update and delete the employee records created in Salesforce, but if you modify or delete an employee record that has a related record in an external human capital management (HCM) system like Workday, your changes may be overwritten in Salesforce. If the related employee record is updated in the HCM system, the next data sync between Salesforce and the HCM system will restore the deleted employee record and override any modifications you made in Salesforce.