Get Leave Balance Action

Employees use this action to get their leave balance.

Required Editions

View supported editions.
User Permissions Needed  
To build and manage Service Agents:

Manage Agentforce Service Agents AND Manage AI Agents

OR

Customize Application

Action Details

To use this action, customize it according to your business’s security standards. We recommend configuring your agent to confirm the requester's identity before completing this action on their behalf. See Maintain Trust with Agentforce Actions.

API Name GetLeaveBalance
Action Type Standard
Reference Action Type Flow
Reference Action Get Leave Balance
Inputs Named Credential (For the Get Leave Balance process to function correctly, update the Named Credential), As Of Date, Leave Types
Outputs Leave Balances, Status Message
Does this action execute one or more prompt templates? No

Examples of Utterances that Trigger This Action

  • “How many casual leaves do I have left?”
  • “How many days of sick leave do I have remaining?”