---
schema_version: "1"
id: 6acb7117b87f97e7d3891d45b19310ac8cb854361c6c8ec8ddaf5b0ea7b10d8d
title: Refresh the Employee Enablement Program Reports and Dashboard
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/es_enablement_programs_analytics_refresh.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.es_enablement_programs_analytics_refresh.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 9f1379055840ee7889f9708e2fa4153082d20675f99e0eccc68ce98cca95956c
description: Employee Enablement Program includes prebuilt reports and dashboard for tracking program performance and progress. You can make sure that your Enablement team can access the latest version of prebuilt analytics by refreshing the reports and dashboard in Setup. If your Enablement team has customized any of the prebuilt reports or dashboard, take care that you don’t override those customizations.
products:
  - Service Cloud
release: "264"
---
# Refresh the Employee Enablement Program Reports and Dashboard

Employee Enablement Program includes prebuilt reports and dashboard for tracking program performance and progress. You can make sure that your Enablement team can access the latest version of prebuilt analytics by refreshing the reports and dashboard in Setup. If your Enablement team has customized any of the prebuilt reports or dashboard, take care that you don’t override those customizations.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.service_editions_reference.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d170250e59">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d170250e59 ">To refresh the Employee Enablement Program reports and dashboard:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d170250e59 ">
              <p>View Setup and Configuration</p>
              <p>AND</p>
              <p style="margin-bottom:0;">Modify All Data OR Customize
                Application</p>
            </td>

          </tr>
        </tbody>
      </table>

Before you refresh, check whether your team has customized any of the prebuilt items. Refreshing overrides any customizations made to the prebuilt reports, report types, and dashboard. We recommend that you save any customizations made to previous versions of the prebuilt items before you refresh them.

1. From Setup, in the Quick Find box, enter Employee, and then select **Enablement Settings**.
2. Scroll to the Refresh Prebuilt Reports and Dashboard step.
3. Read through the information shown in the step and determine whether anyone has customized the current version of the prebuilt reports and dashboard.
    - If any prebuilt reports or dashboard have been customized, navigate to the Reports and Dashboards tab and save copies of the customized items.
    - If no prebuilt reports or dashboard have been customized, continue to the next step.
4. Review the list of prebuilt reports and dashboard, and then click **Refresh**.

#### See Also

- [Tracking Employee Enablement Program Progress](https://help.salesforce.com/s/articleView?id=service.es_enablement_analytics.htm&language=en_US)
- [Build a Report in Lightning Experience](https://help.salesforce.com/s/articleView?id=analytics.reports_build_lex.htm&type=5&language=en_US)
- [Build a Lightning Experience Dashboard](https://help.salesforce.com/s/articleView?id=analytics.dashboards_create_lex.htm&language=en_US)