To help employees update their profile details, such as name and contact information
directly from Employee Portal by using the Agentforce or service process, enable the Employee
Profile Update integration app in the org. The changes automatically syncs with
Workday.
Required Editions
| User Permissions
Needed |
| To enable integration with Workday: |
Salesforce Administrator profile with SvcCloudEmpHubHrAddOn license
AND
MuleSoft Administrator profile
|
-
From Setup, in the Quick Find box, enter Integrations, and then
select Integrations.
-
Expand MuleSoft, and then select MuleSoft Direct.
-
On the Integrations Setup page, in the Available Assets section, enable Employee Profile Update.
