---
schema_version: "1"
id: 9279538315f2987bba7ff94f37fb0618a9d1e5d6385da8a1ae8dbf91b0afaeae
title: Considerations for Analyzing Employee Enablement Program Completion
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/es_employee_enablement_program_analytics_considerations.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.es_employee_enablement_program_analytics_considerations.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 636898746195c208e93c0d9db53df59d6a3e330ad812f7e1368dddd70d191cd2
description: The analytics tools for measuring employee enablement programs and exercise have some dependencies and caveats.
products:
  - Service Cloud
release: "264"
---
# Considerations for Analyzing Employee Enablement Program Completion

The analytics tools for measuring employee enablement programs and exercise have some dependencies and caveats.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.service_editions_reference.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

## Completed Programs and Removed Users

After a user completes a program, they remain enrolled in the program unless you remove them. The enrollment counts toward the maximum number of users enrolled in the program, including both assigned users and users who have self-enrolled.

When you remove a user from a program they were previously enrolled in, analytics data is no longer available for that user on that program. If you reassign the same user to that same program later, or the same user re-enrolls in the same program, some analytics data isn't retained.

## Dashboard Customization

The Employee Enablement Program dashboard is available to other users with Enablement admin permissions. Changes that you make to the prebuilt dashboard are visible to everyone else. If you want to modify the prebuilt dashboard, clone the dashboard first. You can open a cloned dashboard only from the Dashboards page.

## Exercise Progress

Exercise completion is calculated in real time.

You can include the same content link on multiple exercises within the same program. But when a user clicks a link for one exercise, all exercises that reference that link are marked as complete when the page refreshes.

Enablement admins can replace exercise content for a published program, but in most cases we recommend that you don’t edit programs that users are taking.

#### See Also

- [Guidelines for Assembling Employee Enablement Programs](https://help.salesforce.com/s/articleView?id=service.es_enablement_programs_overview.htm&language=en_US)
- [Refresh the Employee Enablement Program Reports and Dashboard](https://help.salesforce.com/s/articleView?id=service.es_enablement_programs_analytics_refresh.htm&language=en_US)
- [Employee Enablement Program Limits](https://help.salesforce.com/s/articleView?id=service.es_employee_enablement_program_limits.htm&language=en_US)