---
schema_version: "1"
id: f517deb5d47a9a439e58b5cd160b31889e717df091dacd80df4cc15e09bca0c6
title: Salesforce Knowledge Enablement
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/es_ap_salesforce_knowledge_enablement.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.es_ap_salesforce_knowledge_enablement.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 9d1e971c648a57682512aa68c45f011fbb8a0604d8a5d1ebe7e18dae6207af5b
description: Employee Service uses Salesforce Knowledge to help alumni access knowledge articles in Alumni Portal. Your alumni can read the articles to find answers and solutions to their issues.
products:
  - Service Cloud
release: "264"
---
# Salesforce Knowledge Enablement

Employee Service uses Salesforce Knowledge to help alumni access knowledge articles in Alumni Portal. Your alumni can read the articles to find answers and solutions to their issues.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.service_editions_reference.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

To enable Salesforce Knowledge, you must perform these tasks:

- Assign permissions to user profiles
- Enable topics for articles
- Map articles to topics
- Enable voting on articles
- Add the Knowledge tab
- Publish your changes

See [Enable Salesforce Knowledge in Your Experience Cloud Site](https://help.salesforce.com/s/articleView?id=experience.networks_knowledge_access.htm&type=5&language=en_US).