---
schema_version: "1"
id: 6587ea8671516687bf77a90059f222a84c5cdfc1f5e6471ca982735a626573a8
title: Limit User Updates to Milestones
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/entitlements_milestones_updates.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.entitlements_milestones_updates.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: f38d9cffc4771d17351e6b808154db835fd7d670a2488e37b654744db2bb78b0
description: Add validation rules to milestones to prevent users from updating milestones unless certain criteria are met.
products:
  - Service Cloud
release: "264"
---
# Limit User Updates to Milestones

Add validation rules to milestones to prevent users from updating milestones unless certain criteria are met.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.service_editions_reference.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d88560e60">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d88560e60 ">To define or change field validation rules:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d88560e60 ">Customize Application</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d88560e60 ">To create or edit milestones:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d88560e60 ">Manage Entitlements</td>

          </tr>
        </tbody>
      </table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support-264-0-0-production-enus/dd14551c-a772-4db6-9a1d-d84df8df2980/images/icon_note.png)

Note To create validations rules, use Setup in Salesforce Classic. Don’t worry, your validation rules still apply in Lightning Experience.

1. From the object management settings for case milestones, go to Validation Rules.
2. Click **New**.
3. Enter the rule details.
4. Save your changes.

![Example](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support-264-0-0-production-enus/dd14551c-a772-4db6-9a1d-d84df8df2980/images/icon_example.png)

Example

This validation rule prevents users from selecting milestone completion dates that are earlier than the case creation date. You can create a similar validation rule for work orders from the object management settings for Object Milestones in Setup.

 
| Field | Value |
| --- | --- |
| Rule Name | milestone\_completion\_date |
| Description | A milestone’s completion date must be later than the case creation date. |
| Error Condition Formula | CompletionDate < Case.CreatedDate |
| Error Message | Error: The milestone completion date must be later than the case creation date. |
| Error Location | Top of Page |