---
schema_version: "1"
id: 795f88bed6aaa4551592f0bbe5779bf2bf231813e37f2345e4b7a550c4597649
title: Enable the Solutions Page
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/enable_the_solutions_page.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.enable_the_solutions_page.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: fe43c4a52e7e6b9d644401eb517e9f37dd259d912d2b2a974ad3bf0738dc3d42
description: You can enable the Self-Service Solutions Page from the Self-Service Portal Pages related list.
products:
  - Service Cloud
release: "264"
---
# Enable the Solutions Page

You can enable the Self-Service Solutions Page from the Self-Service Portal Pages related list.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.legacy_editions.htm&amp;language=en_US" target="_blank">View supported editions</a></td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="vertical-align:top;" id="d29407e54">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d29407e54 ">To modify Self-Service pages:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d29407e54 ">
              <p>Manage Self-Service Portal </p>
              <p>AND</p>
              <p style="margin-bottom:0;">Customize Application</p>
            </td>

          </tr>
        </tbody>
      </table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_legacy-264-0-0-production-enus/081af4ec-6c06-4d4b-9443-cb3516bbc46d/images/icon_note.png)

Note Starting with Spring ’12, the Self-Service portal isn’t available for new Salesforce orgs. Existing orgs continue to have access to the Self-Service portal.

The Solutions Page allows users to see solutions that have been marked Visible in Self-Service Portal and any files attached to those solutions.

1. To enable this page, click **Edit** on the Solutions Page line.
2. Select the Show Solution Page checkbox.
3. Check Show Message to display a message at the top of the Solutions Page.
4. If you enabled the message, enter your message in the text box, using the formatting toolbar to format the size, color, or font.
    
    Optionally, check Show HTML to view your page message in HTML code. You can’t save any JavaScript as part of your custom code, and can only use certain HTML elements and attributes.
5. Optionally, insert any merge fields for data that you want to replace dynamically.
6. Click **Save**.
7. To see how your Solutions Page will look, click **Preview** on the Solutions Page line. If you have customized the Self-Service style sheet, the preview shows your custom styles.

#### See Also

- [Set Up Your Self-Service Portal](https://help.salesforce.com/s/articleView?id=service.customize_selfservice.htm&release=264.0.0&type=5 "Self-Service provides an online support channel for your customers, allowing them to resolve their inquiries without contacting a customer service rep.")
- [Customize Your Self-Service Pages](https://help.salesforce.com/s/articleView?id=service.customize_selfservicepages.htm&release=264.0.0&type=5 "Customize features and settings in the Self-Service Portal.")