Link your service data to the Data 360 environment and configure the permissions
required to manage the proactive service lifecycle.
Required Editions
| Available in: Salesforce Classic and Lightning Experience |
| Available in: Available in Enterprise, Performance, Unlimited, and Developer
Editions with Foundations or Agentforce 1 Editions. Access to some standard agent
actions requires additional add-on licenses. |
| Available in: LWR and Aura |