Data and Platform Foundation

Link your service data to the Data 360 environment and configure the permissions required to manage the proactive service lifecycle.

Required Editions

Available in: Salesforce Classic and Lightning Experience
Available in: Available in Enterprise, Performance, Unlimited, and Developer Editions with Foundations or Agentforce 1 Editions. Access to some standard agent actions requires additional add-on licenses.
Available in: LWR and Aura