---
schema_version: "1"
id: 29407d4bdee761f6a20c5fdc57a5ad9a8990ac8b0c1bfb36e11f0180cc3f16a5
title: Configure Highlights Panels for a Console in Salesforce Classic
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/customize_layoutcustomize_highlights_panel_config.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.customize_layoutcustomize_highlights_panel_config.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 7c80ac6d1dfe775e989ceb1c1616b3d73b7b832d285371f05645108a067d257d
description: The highlights panel is a customizable table of up to four columns at the top of every primary tab in a console. It helps console users see key information at a glance. To configure a highlights panel, edit any page layout.
products:
  - Salesforce Platform
  - Service Cloud
  - Sales
release: "264"
---
# Configure Highlights Panels for a Console in Salesforce Classic

The highlights panel is a customizable table of up to four columns at the top of every primary tab in a console. It helps console users see key information at a glance. To configure a highlights panel, edit any page layout.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d9352e43">User Permissions
              Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d9352e43 ">To customize page layouts:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d9352e43 ">
              <p>Customize Application</p>
              <p>AND</p>
              <p style="margin-bottom:0;">Service Cloud User OR Sales
                Console</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d9352e43 ">To view page layouts:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d9352e43 ">View Setup and Configuration</td>

          </tr>
        </tbody>
      </table>

If you leave a page layout before clicking **Save**, you’ll lose your highlights panel changes.

- To edit a highlights panel, hover over the panel on any page layout and click ![wrench icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/resources-global/_corporate/images/wrench.png) or double-click the panel.
- To add or change fields, click the appropriate column and select fields from the Top Field and Bottom Field lists.
    
    If the fields you want to add aren't listed, you must first add them to the detail page layout. Fields can appear once on each highlights panel, and fields already in use appear as gray in the field selection list. Highlights panels don’t support rich text area (RTA) fields, custom long-text area fields, or the Transcript object.
- To remove fields, click the appropriate column and select -None- from the field lists. To add columns, click **Add Column**. To remove columns, hover over the column and click ![remove highlights panel column icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/console/images/eop_hp_column_del.png).
- To save highlights panel changes, click **OK** in the Highlights Panel Properties dialog box. When you've finished editing the page layout, click **Save**. To display highlights panels in a console, you must turn them on.