---
schema_version: "1"
id: 0a45375c507fea68216e911e030a6917e4f2a0d280d2db8dd6c4e2cdfe384978
title: Supported HTML Elements and Attributes for Self-Service Portal Customization
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/css_supported_html.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.css_supported_html.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: d906f07b07b02a12f131d5543ead5fb85e6dda8441b000aa896730bd7e0ddd09
description: Use HTML to customize the page message on your Self-Service portal pages.
products:
  - Service Cloud
release: "264"
---
# Supported HTML Elements and Attributes for Self-Service Portal Customization

Use HTML to customize the page message on your Self-Service portal pages.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.legacy_editions.htm&amp;language=en_US" target="_blank">View supported editions</a></td></tr></tbody></table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_legacy-264-0-0-production-enus/081af4ec-6c06-4d4b-9443-cb3516bbc46d/images/icon_note.png)

Note Starting with Spring ’12, the Self-Service portal isn’t available for new Salesforce orgs. Existing orgs continue to have access to the Self-Service portal.

You can customize any of your Self-Service portal pages, and the header and footer on these pages, to include a message, and can use the following HTML elements and attributes in that message.

## Supported Elements

- `a`
- `abbr`
- `acronym`
- `address`
- `area`
- `b`
- `basefont`
- `bdo`
- `big`
- `blockquote`
- `body`
- `br`
- `button`
- `caption`
- `center`
- `cite`
- `code`
- `col`
- `colgroup`
- `dd`
- `del`
- `dfn`
- `dir`
- `div`
- `dl`
- `dt`
- `em`
- `fieldset`
- `font`
- `form`
- `h1`
- `h2`
- `h3`
- `h4`
- `h5`
- `h6`
- `head`
- `hr`
- `html`
- `i`
- `img`
- `input`
- `ins`
- `kbd`
- `label`
- `legend`
- `li`
- `link`
- `map`
- `menu`
- `meta`
- `ol`
- `optgroup`
- `option`
- `p`
- `pre`
- `q`
- `s`
- `samp`
- `select`
- `small`
- `span`
- `strike`
- `strong`
- `style`
- `sub`
- `sup`
- `table`
- `tbody`
- `td`
- `textarea`
- `tfoot`
- `th`
- `thead`
- `title`
- `tr`
- `tt`
- `u`
- `ul`
- `var`
- `xmp`

## Supported Attributes

- `abbr`
- `accept`
- `accept-charset`
- `accesskey`
- `action`
- `align`
- `alink`
- `alt`
- `axis`
- `background`
- `bgcolor`
- `border`
- `cellpadding`
- `cellspacing`
- `char`
- `charoff`
- `charset`
- `checked`
- `cite`
- `class`
- `classid`
- `clear`
- `code`
- `codebase`
- `codetype`
- `color`
- `cols`
- `colspan`
- `compact`
- `content`
- `coords`
- `data`
- `datetime`
- `declare`
- `defer`
- `dir`
- `disabled`
- `enctype`
- `face`
- `frameborder`
- `headers`
- `height`
- `href`
- `hreflang`
- `hspace`
- `http-equiv`
- `id`
- `ismap`
- `label`
- `lang`
- `language`
- `link`
- `longdesc`
- `marginheight`
- `marginwidth`
- `maxlength`
- `media`
- `method`
- `multiple`
- `name`
- `nohref`
- `noresize`
- `noshade`
- `nowrap`
- `readonly`
- `rel`
- `rev`
- `rows`
- `rowspan`
- `rules`
- `scheme`
- `scope`
- `scrolling`
- `selected`
- `shape`
- `size`
- `span`
- `src`
- `standby`
- `start`
- `style`
- `summary`
- `tabindex`
- `target`
- `text`
- `title`
- `usemap`
- `valign`
- `value`
- `valuetype`
- `version`
- `vlink`
- `vspace`
- `width`

#### See Also

- [Customize the Self-Service Portal Home Page](https://help.salesforce.com/s/articleView?id=service.customize_the_home_page.htm&release=264.0.0&type=5 "Customize the Self-Service home page to include the features you want users to see when they log in to your Self-Service portal.")
- [Customize the Self-Service Portal Log a Case Page](https://help.salesforce.com/s/articleView?id=service.customize_the_log_a_case_page.htm&release=264.0.0&type=5 "The Log a Case Page on the Self-Service portal lets users submit new cases to your customer support team. Customize the page by creating a page message, adding merge fields, and choosing the case fields you want to include.")
- [Customize the Self-Service Portal Login Page](https://help.salesforce.com/s/articleView?id=service.customize_the_login_page.htm&release=264.0.0&type=5 "Customize the Self-Service login page to specify what users see when they’re prompted to sign in to your portal.")
- [Create Your Custom Page Header and Footer Sections](https://help.salesforce.com/s/articleView?id=service.create_your_custom_page_header_and_footer_sections.htm&release=264.0.0&type=5 "Apply your company’s branding to every page in your Self-Service portal by customizing your page headers and footers. Your portal page headers and footers can contain a company logo, your company messaging, or your company’s colors.")