See examples of how to map fields from your custom object to the UserCustomObject for surveys.
Required Editions
| Available in: Lightning Experience |
| Custom Channels available in: Enterprise, Unlimited, and Developer Editions with the Customer Signals Intelligence add-on |
Survey Example Data
| SURVEY INVITATION ID | SURVEY QUESTION ID | SURVEY RESPONSE | SURVEY NAME |
|---|---|---|---|
| ab123a | 1234c | 10 | Passenger Survey |
This data would then be mapped as:
| CUSTOM OBJECT FIELD | MAPPED FIELD |
|---|---|
| Survey Invitation | SessionId |
| Question | ThreadId |
| Survey Name | FeedbackCategory |
| CSAT Score | FeedbackRating |