Break down the silos across multiple Salesforce organizations to get a unified view of
information that is not natively available. Share data across home and companion orgs and get
access to comprehensive dashboards and take action on insights drawn from across the business, yet
conveniently viewed and filtered for the specific context of their own org.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, and Unlimited Editions
with Data 360 enabled, and the Customer Signals Intelligence add-on |
| User Permissions Needed |
| To access Customer Signals Intelligence setup: |
Data Cloud One permission set
|
Make sure you share your data space while creating the connection from
your home org with the companion org.
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From the companion org Setup, use Quick Find to open Customer Signals Intelligence.
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Select a data space. The dropdown
shows all the data spaces shared with the companion org.
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Set up channels.
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Select AI services.
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Click Activate, and then Activate
again.
All required Data Cloud components, like data streams and data transforms are deployed to the
home org. You can now see dashboard insights for the shared data space on your companion org.
The companion org shows insights that are relevant to that org.