Create an Intent from an Einstein Conversation Mining Report

You can add excerpts to an intent that’s part of an intent set directly from Einstein Conversation Mining. Then, share the intents across many bots.

Required Editions

  1. Select a report and click the summary name of a topic.
  2. Select some excerpts, and then click New Intent.
  3. Select whether to create an intent set or add to an intent set. Then, select or add your intent set, and include details about your new intent.
  4. Save your changes.