Add Excerpts to an Intent from an Einstein Conversation Mining Report

If you have an intent set and want to add excerpts to an intent, you can move them directly from Einstein Conversation Mining.

Required Editions

  1. Select a report and click the summary name of a topic.
  2. Select some excerpts, click the dropdown next to New Intent, and then select Add to Existing Intent.
  3. Select your intent set and intent.
  4. Save your changes.