---
schema_version: "1"
id: 144d32ac3efea823ca740bb057d849d1ec2a05a5f24b229df4aae9af5f8a1c5a
title: Add to a Dialog from an Einstein Conversation Mining Report
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/conversation_mining_add_to_dialog.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.conversation_mining_add_to_dialog.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: dab819ef346a14b26940c4bb932da57c89feac6f524bb26662328279447f159f
description: Send excerpts from a specific contact reason to an Einstein Bot dialog.
products:
  - Service Cloud
  - Service Intelligence
release: "264"
---
# Add to a Dialog from an Einstein Conversation Mining Report

Send excerpts from a specific contact reason to an Einstein Bot dialog.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.einstein_service_intro.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

1. Select a report and click the summary name of a topic.
2. Select some excerpts, click the dropdown next to Create New Dialog, and then select **Add to Existing Dialog**.
3. Select whether to create an intent or add to intent.
    1. If you select to create an intent, choose whether to create an intent set or add to an intent set. Then, select or add your intent set, and include details about your new intent.
    2. If you choose to add to an intent, select the intent set and intent.
4. Select the bot name and bot version, and then select the bot dialog.
5. Click **Finish**.

Selecting an active bot version creates an inactive version of the bot. After the dialog wizard is complete, go to the new inactive version to view your changes and activate the bot to test it.