---
schema_version: "1"
id: 5de57f27c21f26179ec8ba7f14d4e436736db6c0fd8cefd5fe730339a852cde1
title: Manage Console Layouts for the Agent Console
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/console_manage_layouts.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.console_manage_layouts.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 3609d24d0f2d29cdfdd39604a2fe93793d48433f7dbf9a97346e02891be7eca6
description: Console layouts define what objects are available to users in the Agent console's list view frame. For example, if you want users to see list views of cases and contacts in the console, then you add both cases and contacts to a console layout, and then assign that console layout to the appropriate user profiles. A user can only view objects in the console's list view frame if those objects are added to the console layout to which their profile is assigned.
products:
  - Service Cloud
release: "264"
---
# Manage Console Layouts for the Agent Console

Console layouts define what objects are available to users in the Agent console's list view frame. For example, if you want users to see list views of cases and contacts in the console, then you add both cases and contacts to a console layout, and then assign that console layout to the appropriate user profiles. A user can only view objects in the console's list view frame if those objects are added to the console layout to which their profile is assigned.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.legacy_editions.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d22206e58">User Permissions
              Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d22206e58 ">To create, edit, delete, and assign Agent console layouts:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d22206e58 ">Customize Application</td>

          </tr>
        </tbody>
      </table>

From the console layouts list page, accessed in Setup by entering Console Layouts in the Quick Find box, then selecting **Console Layouts**, you can:

- Click **New** to [create layouts](https://help.salesforce.com/s/articleView?id=service.console_creating_layouts.htm&release=264.0.0&type=5 "As of the Spring ’15 release, Agent console is not available to new organizations.").
- Click **Edit** to [modify a layout](https://help.salesforce.com/s/articleView?id=service.console_customizing_layouts.htm&release=264.0.0&type=5 "Customize an agent console layout for your org.").
- Click **Del** to [delete a layout](https://help.salesforce.com/s/articleView?id=service.console_deleting_layouts.htm&release=264.0.0&type=5 "When you no longer need it, delete the agent console layout.").
- Click **Console Layout Assignment** to [assign console layouts to profiles](https://help.salesforce.com/s/articleView?id=service.console_assigning_layouts.htm&release=264.0.0&type=5 "After you create console layouts, assign which layouts users see in the Agent console on the console tab. A user’s profile determines which console layout is seen.").

#### See Also

- [Set Up the Agent Console](https://help.salesforce.com/s/articleView?id=service.console_setup.htm&release=264.0.0&type=5 "You can quickly set up the Agent console so that users have all the information they need on one screen when working with Salesforce.")