---
schema_version: "1"
id: 23b60cbb0b58008e40f367511924ac7aaacb2cb8232768faada41587f4f2cc4b
title: Service Console Versions
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/console_lex_service_versions.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.console_lex_service_versions.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: ac6490ac670711617885b945b267f073b58ba23376e68a10366dbf57f76d28fa
description: The service console is the primary application used by customer service agents and supervisors. Salesforce offers multiple console versions, including the Foundations Service Console and Lightning Service Console. Each version comes with different default components for the console and Case page layouts.
products:
  - Salesforce Platform
  - Service Cloud
  - Sales
release: "264"
---
# Service Console Versions

The service console is the primary application used by customer service agents and supervisors. Salesforce offers multiple console versions, including the Foundations Service Console and Lightning Service Console. Each version comes with different default components for the console and Case page layouts.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col style="width:100%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Lightning Service Console is available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Essentials</strong>, <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with Service Cloud</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Service Setup Assistant is available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions in orgs created before Spring '26</td></tr></tbody></table>

**Foundations Service Console**

![A case in Foundations Service Console](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/console/images/serviceConsole_casePage_easy.png)

**Service Setup Assistant Console\***

![A case in Service Setup Assistant Console](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/console/images/serviceConsole_casePage_ssa.png)

**Lightning Service Console**

![A case in Lightning Service Console](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/console/images/serviceConsole_casePage_lightningService.png)

\* The Service Setup Assistant is available only in orgs created before Spring '26.

#### See Also

- [Choosing the Right Service Console Version](https://help.salesforce.com/s/articleView?id=sales.voice_impl_overview.htm&type=5&language=en_US)
- [Console Version Support](https://help.salesforce.com/s/articleView?id=service.console_lex_service_version_supports.htm&type=5&language=en_US)