All service console versions are uniformly named Service Console. To identify the version you’re using, observe the app icon.
Required Editions
| Lightning Service Console is available in: Lightning Experience |
| Available in: Essentials, Professional, Enterprise, Performance, Unlimited, and Developer Editions with Service Cloud |
| Service Setup Assistant is available in: Lightning Experience |
| Available in: Professional, Enterprise, Performance, Unlimited, and Developer Editions in orgs created before Spring '26 |
This table shows the app icon associated with each version of the service console.
| App Icon | Console Version |
|---|---|
|
|
Foundations Service Console |
|
|
Service Setup Assistant Console* |
|
|
Lightning Service Console |
In some cases, multiple service console versions are available.
* The Service Setup Assistant is available only in orgs created before Spring '26.